Important Appointment Tips
The following tips are designed to keep your home – and our technicians – safe. Before your appointment, we ask that you:
- Clean out the ashbox and clear any ash piles of your firebox.
- Clear the surrounding area, so we have plenty of space to work and don’t accidentally damage any of your belongings.
- Refrain from using the appliance to be serviced for at least 24 hours to avoid the risk of our technicians being hurt or burned.
When’s the Best Time To Schedule?
For the quickest possible service, it is best to schedule your annual maintenance during our off-season (April-September). Scheduling during these months helps guarantee your preferred appointment date and time.
We appreciate your business and look forward to providing you with the highest level of service for years to come!